Frequently Asked Questions

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What is DTF transfer?

DTF stands for "Direct-to-Film" transfer. It's a printing method where designs are printed on a special film and then transferred onto fabric using a heat press. This technique ensures vibrant colors and excellent detail, ideal for different types of fabrics

How does GozyGear offer DTF transfers?

GozyGear provides DTF transfers in two convenient options:

  • Gangsheet: Multiple designs are printed on a single sheet, maximizing efficiency and reducing costs for bulk orders.
  • By Size: Designs are printed individually, catering to specific sizing requirements, perfect for smaller orders or intricate designs.

What are "ganged" sheets in DTF transfers?

"Ganging" refers to the practice of grouping multiple designs onto a single transfer sheet to maximize efficiency and reduce costs. This allows for multiple designs to be printed in one pass, ideal for smaller designs or when producing multiple items.

How are DTF transfers offered by size?

We offer DTF transfers in various sizes to accommodate different design requirements. Whether you need small logos or large graphics, we have options to suit your needs.

What are UV DTF transfers?

UV DTF transfers utilize UV-curable ink technology, which offers increased durability and resistance to fading compared to traditional DTF transfers. This makes them ideal for outdoor or high-wear applications.

Can you customize apparel for small businesses, SMEs, and consumers?

Yes, we specialize in customizing apparel for small businesses, SMEs (Small and Medium Enterprises), and individual consumers. Whether you need branded uniforms, promotional items, or personalized garments, we can help bring your vision to life.

What types of apparel can be customized?

We can customize a wide range of apparel, including t-shirts, hoodies, hats, jackets, bags, and more. Our versatile printing methods ensure high-quality results on various fabrics and garment types.

How do I place an order for customized apparel?

You can place an order by contacting our customer service team either through our website, email, or phone. Simply provide details about your customization requirements, such as design, garment type, quantity, and any other preferences.

What file formats do you accept for custom designs?

We accept various file formats, including AI, EPS, PDF, PSD, JPEG, and PNG with a trasnparent background and 300 DPI OR HIGHER . Our design team can also assist with file conversion or creating custom designs based on your specifications.

What is the turnaround time for customized apparel orders?

Turnaround time depends on factors such as order quantity, complexity of customization, and current production capacity. We offer three turnaround options to suit your needs:

  • Standard Turnaround: Typically 7-10 business days from order confirmation to delivery.
  • Rush Turnaround: Expedited processing with delivery in 3-5 business days, subject to additional fees.
  • Express Turnaround: Priority processing with delivery in 1-2 business days, available for urgent orders with an additional rush fee. Please contact us for availability and pricing based on your specific requirements.

Do you offer bulk discounts for large orders?

Yes, we offer competitive pricing and discounts for bulk orders. The pricing structure is based on factors such as order quantity, design complexity, and customization options. Contact us for a quote tailored to your specific needs.

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What is the turnaround time for, DTF and UV DTF transfers?


Turnaround time for DTF (Direct to Film) and UV DTF transfers varies based on order specifications and production capacity. We offer three turnaround options to accommodate your needs:

  • Standard Turnaround: Typically 5 business days from order confirmation to delivery, including production and shipping time for DTF and UV DTF transfers.
  • Rush Turnaround: Expedited processing with delivery in 3 business days, subject to additional fees. This includes priority production for DTF and UV DTF transfers to meet tighter deadlines.
  • Express Turnaround: Priority processing with delivery in 1-2 business days, available for urgent orders with an additional rush fee. Please contact us for availability and pricing based on your specific requirements for DTF and UV DTF transfers.

Can I order samples before placing a bulk order?

Yes, we offer sample orders to ensure you're satisfied with the quality and customization before committing to a larger order. Contact our customer service team to request samples of our customized apparel.

What types of customization options are available?

We offer various customization options, including screen printing, embroidery, DTF transfers, UV DTF transfers, and more. Whether you prefer a classic embroidered logo or a vibrant printed design, we have options to suit your style.

Can you help with design creation or modifications?

Absolutely! Our experienced design team can assist with creating custom designs from scratch or modifying existing artwork to fit your specifications. Just let us know your ideas, and we'll work with you to bring them to life.

Is there a minimum order quantity for customized apparel?

Minimum order quantities may vary depending on the customization method and garment type. We strive to accommodate orders of all sizes, from small batches for individual consumers to large-scale orders for businesses. Contact us to discuss your specific needs.

Do you offer eco-friendly or sustainable apparel options?

Yes, we're committed to sustainability and offer a range of eco-friendly apparel options made from organic cotton, recycled materials, or sustainable fabrics. Let us know your preferences, and we'll help you choose environmentally conscious options for your customized apparel.

What payment methods do you accept?

We accept various payment methods, including credit/debit cards, PayPal, bank transfers, and company checks. Our customer service team can provide details on payment options and assist with any payment-related inquiries.

Can you ship orders internationally?

Yes, we offer international shipping for customized apparel orders. Whether you're located locally or abroad, we can arrange safe and reliable delivery to your desired destination. Shipping costs and delivery times may vary depending on the destination and shipping method.

What is your return policy for customized apparel?

We strive for customer satisfaction, and if there are any issues with your customized apparel order, please contact us promptly to discuss options for returns or exchanges. Our customer service team will work with you to resolve any concerns and ensure your satisfaction with your purchase.

How do I press DTF transfers onto apparel?

Pressing DTF (Direct to Film) transfers onto apparel can be done using a heat press, clothing iron, or Cricut press. Here's a general guide for each method:

Using a Heat Press:

  1. Prepare Your Heat Press: Ensure your heat press is set up correctly and preheated to 148°C (298°F), the recommended temperature for the fabric you're using.
  2. Position the Transfer: Place the DTF transfer onto the garment with the printed side facing down (adhesive side facing up). Position it in the desired location, ensuring it's straight and centered.
  3. Cover with a Heat-Resistant Sheet: Place a heat-resistant sheet or parchment paper over the transfer to protect it from direct heat and prevent scorching.
  4. Apply Heat and Pressure: Close the heat press and apply firm pressure for the recommended duration, typically 10 seconds. The ideal time and pressure settings may vary depending on your specific heat press and transfer materials. Refer to the instructions provided with your DTF transfers for guidance.
  5. Peel Off the Liner: Once the pressing time is complete, carefully lift the heat press and peel off the liner while the transfer is still warm. Be cautious not to disturb the design or the garment.
  6. Cool and Inspect: Allow the garment to cool completely before handling or wearing it. Once cooled, inspect the transferred design to ensure it adhered properly and without any imperfections.
  7. Repeat if Necessary: If pressing multiple transfers onto the same garment (e.g., ganged sheets), repeat the process for each transfer, ensuring proper alignment and spacing between designs.

Using a Clothing Iron:

  1. Set Your Iron: Adjust your clothing iron to the cotton setting without steam, which typically corresponds to around 148°C (298°F).
  2. Position the Transfer: Place the DTF transfer onto the garment with the printed side facing down (adhesive side facing up). Position it in the desired location, ensuring it's straight and centered.
  3. Cover with a Heat-Resistant Sheet: Place a heat-resistant sheet or parchment paper over the transfer to protect it from direct heat and prevent scorching.
  4. Apply Heat and Pressure: Press the iron firmly onto the transfer area for about 10-15 seconds, applying consistent pressure and moving the iron in circular motions to ensure even heat distribution.
  5. Peel Off the Liner: Once the pressing time is complete, carefully peel off the liner while the transfer is still warm. Be cautious not to disturb the design or the garment.
  6. Cool and Inspect: Allow the garment to cool completely before handling or wearing it. Once cooled, inspect the transferred design to ensure it adhered properly and without any imperfections.

Using a Cricut Press:

  1. Set Up Your Cricut Press: Follow the manufacturer's instructions to set up your Cricut press and preheat it to the recommended temperature for DTF transfers, typically around 148°C (298°F).
  2. Position the Transfer: Place the DTF transfer onto the garment with the printed side facing down (adhesive side facing up). Position it in the desired location, ensuring it's straight and centered.
  3. Cover with a Heat-Resistant Sheet: Place a heat-resistant sheet or parchment paper over the transfer to protect it from direct heat and prevent scorching.
  4. Apply Heat and Pressure: Close the Cricut press and apply firm pressure for the recommended duration, typically 10 seconds. The ideal time and pressure settings may vary depending on your specific Cricut press and transfer materials. Refer to the instructions provided with your DTF transfers for guidance.
  5. Peel Off the Liner: Once the pressing time is complete, carefully lift the Cricut press and peel off the liner while the transfer is still warm. Be cautious not to disturb the design or the garment.
  6. Cool and Inspect: Allow the garment to cool completely before handling or wearing it. Once cooled, inspect the transferred design to ensure it adhered properly and without any imperfections.

Following these steps will help you achieve professional-quality results when pressing DTF transfers onto apparel using a heat press, clothing iron, or Cricut press. If you have any specific questions or encounter issues during the pressing process, don't hesitate to reach out to our customer service team for assistance.